Why I'm Transitioning to OptConnect: A GEM Framework Decision
The strategic thinking behind my transition from Henry Schein One to OptConnect, and how it aligns with the ZAG Matrix framework.
Sheridan Richey
I'm a SaaS executive (CTO at OptConnect), investor at Bring It Forward, and creator of the ZAG Matrix—a lens I use in my own career and share here in long-form essays.

Signal over noise—essays on clarity, momentum, and mastery for technologists.
The strategic thinking behind my transition from Henry Schein One to OptConnect, and how it aligns with the ZAG Matrix framework.
ZEN, ACT, and GEM are three coupled loops—clarity, momentum, mastery. Misalign one and the rest wobble. Here is the frame in one read.
I joined as CTO on December 1. By the January 20 SKO I had a month of listening and five working themes to validate. The same material later went to the board and our five-year planning offsite.
Want to go deeper on the framework behind these posts? Read the ZAG Matrix overview or get in touch.